Terms and Conditions

Kallistihome.gr is the online store for the display and sale of products via the Internet of the Greek company "Kordosi Kalliopi Anastasia", located at Patron 73, Corinthos 201 00 in Greece (VAT number: 151311179). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the kallistihome.gr online store, located at https ://kallistihome.gr. The operation of the store is governed by the use of the applicable Code of Ethics.

Make sure that you agree with the following terms and conditions because any transaction you may have with us through the above website kallistihome.gr is governed by the following terms and your transaction with us implies acceptance of these terms.

BANK ACCOUNT NUMBERS

Caution! On the bank deposit slip you should write your full name on one of the following bank accounts:

BENEFICIARY: ΚΟΡΔΩΣΗ ΚΑΛΛΙΟΠΗ ΑΝΑΣΤΑΣΙΑ

  • National Bank of Greece:
      ΙΒΑΝ: GR4401103790000037901030553
     
  • EUROBANK:
    IBAN: GR2702601120000740201898893

  • Την αποστολή των προϊόντων έχει αναλάβει μέσω τριγωνικής αποστολής η εταιρεία ”Pakoworld” προωθώντας τα προϊόντα μας σε όλους τους προορισμούς της Ελλάδας.

The following terms and conditions will apply to the use of the online store with the trade name kallistihome.gr which is located at the online address https://kallistihome.gr. Every user who enters and uses the services of the online store is deemed to consent and unconditionally accept the terms below, as stated here, without any exception. If a user does not agree with these terms, then he must refrain from using the online store and from any transaction with it.

Terms of use

The company https://kallistihome.gr reserves the right to change or modify the terms and conditions of transactions of the online store, whenever this is deemed necessary and undertakes the obligation to inform users, through the websites of this online store.

The company reserves the right to freely modify or revise the terms and conditions of transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store can be drawn up in the Greek language.

The company is committed to the accuracy, truth and completeness of the information listed in the online store, both regarding the identity of the company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound for errors due to a detour during the registration of electronic data in the store.

Privacy

During the process of your order at kallistihome.gr you will be asked to provide your personal information (name, surname, address, phone, etc.). Your personal data is kept exclusively for the execution of your orders and to communicate with you and no one else has access to it except for authorized employees of kallistihome.gr.

Δέσμευση προστασίας προσωπικών δεδομένων
Όλα τα προσωπικά σας στοιχεία είναι πλήρως διασφαλισμένα και σε καμία περίπτωση δεν αποκαλύπτονται ή δημοσιεύονται με κανέναν τρόπο και για κανέναν λόγο με εξαίρεση όπου προβλέπεται από το Νόμο στις αρμόδιες και μόνο αρχές. Το kallistihome.gr δεσμεύεται να προστατεύει όλες τις προσωπικές πληροφορίες που λαμβάνονται από εσάς κατά την διάρκεια των επισκέψεων σας στον παρόντα ιστότοπο και συμμορφώνεται με το σύνολο της εφαρμοστέας εθνικής νομοθεσίας περί προστασίας των προσωπικών δεδομένων, που επί του παρόντος ισχύει.

Processing of Personal Data
The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). The customer's personal data may remain in our databases as long as the company deems it necessary & appropriate.

Types of Personal Data We Collect
Registration Data. That is, the information you submit to register for a Company Service, for example to create an account, post comments, receive a newsletter or enter a contest.
Data from social media. If you access or log in to a Company Service through a social media service or link a Company Service to a social media service.
Activity Data. When you access and interact with the Company Services, we may collect certain information about those visits.
Information from other sources. We may supplement the information we collect with information from other sources , such as public data, the available publicly share information about your online and offline activity from social media services and commercially available sources.

Συναίνεση πελάτη και δικαιώματα
Ο Πελάτης δίνει με την παρούσα τη συναίνεσή του για την αποθήκευση και επεξεργασία των προσωπικών του δεδομένων από την επιχείρηση kallistihome.gr για τους σκοπούς εκτέλεσης και απόδειξης των παραγγελιών του, την παροχή προσωποποιημένων υπηρεσιών και την εξαγωγή στατιστικών στοιχείων και την διαβίβασή του σε συνεργαζόμενες με την Κορδώση Καλλιόπη επιχείρηση με σκοπό την αποστολή σε αυτόν διαφημιστικού υλικού και εξατομικευμένων προσφορών.
Ο Πελάτης έχει δικαίωμα να έχει πρόσβαση σε κάθε στοιχείο που μας έχει δώσει και να προβάλλει οποτεδήποτε αντιρρήσεις για την επεξεργασία των δεδομένων που τον αφορούν. Για τυχόν άσκηση του δικαιώματος αντίρρησης για την επεξεργασία των δεδομένων μπορείτε να απευθύνεστε μέσω email και να ζητείται την διακοπή & παύση αυτής της διαδικασίας.

Personal Data Protection Authority
If you have any questions regarding the legislation on personal data or if you believe that your rights may be violated, you can contact the Personal Data Protection Authority, 1 Kifissias Ave., Athens 11523, tel. 2106475600 or at the online address www.dpa.gr.

Cookies Policy

Our website uses cookies. Below you can learn more about the cookies we use, the purpose they serve and how they are managed.

1. What are cookies
Cookies are small text files that are installed on your computer or electronic device, through the browser, when you visit our website. Cookies help us to collect information necessary to measure the effectiveness of our website, to improve and upgrade its content, to adapt it to the demand and needs of users as well as to measure the effectiveness of the presentation and display of our website site on third-party websites. None of the cookie files used on our website collects information that personally identifies you.
More information on cookies, how to manage and delete them, can be found at www.aboutcookies.org

2. Types of cookies
On our website, the following categories of cookies are used:

– Transient and Persistent
"Transient" cookies are stored on the computer or electronic device during your visit to our website and are deleted when you leave it. "Persistent" cookies remain on your computer or electronic device for a longer period of time until they are deleted by you.

– Third Party Cookies
We only allow Google Analytics to install the Cookies we use. In the event that through our website you enter third-party websites or connect to social networking agencies (twitter, facebook, youtube), you should be aware that these third-party websites or agencies may install cookies as soon as you click on the relevant link . These cookies are outside our control and are governed by the cookie policy of each third party that installs them. You should read their respective websites' policies to see exactly how you should manage them.

3. Table with the types of Cookies
In the following table we list the cookies we use on our website, the information each one collects, the purpose this information serves as well as the origin of each one:

Name Information / Purpose Duration Origin

tk_or Tk_or is a referral cookie set by the JetPack plugin on sites using WooCommerce that analyzes referral behavior for Jetpack. (Duration – 5 years)

tk_r3d JetPack installs this cookie to collect internal metrics about user activity and in turn improve the user experience. (Duration – 3 Days)

tk_lr tk_lr is a referral cookie set by the JetPack plugin on sites using WooCommerce that analyzes referral behavior for Jetpack. (Duration – 1 year)

shop_display Use for faster loading of the page & e-shop via Cache. (Duration – 1 visit)


4. How to manage and delete Cookies
The menus of most browsers provide options on how to manage Cookies. These options vary by browser. Depending on the options provided by the browser you use, you can allow the installation of Cookies, disable/delete existing ones or be notified each time you receive cookies. Instructions for managing and deleting Cookies are usually found within the “Help”, “Tools” or “Edit” menu of the browser. You can also find more detailed guidance at www.youronlinechoices.com/gr where it is explained in detail how to control and delete cookies in most browsers.

Please note that if you reject or disable cookies on our website, the functionality of the website may be partially lost. Also, disabling a cookie or class of cookies does not delete the cookie from the browser. Such a move should be done by you by changing the internal functions of the browser you use.

5. Changes to our use of cookies
Any changes to this Policy will be posted here immediately. At the same time there will be an indication on our home page that will highlight the change.

Limitation of Liability

Our aim is to inform the customer correctly about all products with technical data, descriptions, product images. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". However, cases of errors in prices and product characteristics cannot be excluded when entering data due to human error.

The kallistihome.gr online store cannot provide any guarantee for the availability of the products, but undertakes to promptly inform customers of non-availability. The company in the context of its transactions from the online store is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason.

Under no circumstances is the company liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.

Links to this website.

Within the websites of https://kallistihome.gr there may be links that refer to other websites either for your further information about products and companies or for advertising reasons. kallistihome.gr has no responsibility for the content of these websites, the sole responsibility lies with their owners and those who manage them. With the links in this space, you will leave the business website.

The linked websites are not under the control of the company and the company is not responsible for the contents of any linked website or any link contained in a linked website, or any changes or updates to such websites. The company is not responsible for network broadcasts or for any form of transmission received from any linked website. Kordosis Kalliopi Sole Proprietorship is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the company of the site.

Purchases - Orders

The ways to buy from our online store are either by phone, you inform us about the products you want to buy and your details, or through our online store, by filling in the form with your details. When you make your purchases online, you have the option of sending your order with a courier company.

You have 3 options as a payment method. If you want to deposit the amount to a bank account you can contact us after completing your order or note it in the comments of your order and we will contact you to inform you about the availability of the products so that you can proceed with the deposit , by credit card and debit card.

Products of large volume or weight cannot be sent by courier, in this case we contact you to inform you that the products you have chosen will be sent by a transport company which you should choose and inform us of their details.

In all regions of Greece, and for all the products we have, our company, due to the volume of shipments and the cooperation with major transport companies, offers you the best possible transport price for the delivery of your order. With this shipping method, you can pay the amount of your order by depositing into a bank account.

Order Cancellations

The user may, using any means of communication, cancel an order placed by any means of communication, so that it is not executed, provided that it has not already been executed.

Withdrawal and Product Returns

You have the right to return the products you purchase if you notify us within 14 days of the date of receipt. In this case, you bear the cost of return and the costs incurred by the company https://kallistihome.gr for sending the product. Returns are accepted only if the products you wish to return are in the same condition in which you received them, i.e. without their packaging being unsealed or tampered with, together with the documents, the proof of retail sale. If the products are returned, your refund will be completed within thirty days from the date we receive the products.

Guarantees

The guarantees of the products are those of the official representatives of Greece and the service of these is carried out at the central service centers of the companies or at the authorized service centers throughout Greece. The period for which the guarantee is valid from the date of purchase is indicated in the product details. Necessary conditions for the approval of the warranty application are the receipt - date of purchase, correct use of the product, compliance with the instructions for use, maintenance and cleaning of the product. A product's warranty only covers the cost of spare parts (those mentioned in the product's instructions for use) and labor and in no case shipping costs.

Dispute Resolution

Kallistihome.gr gives special importance to serving the needs of customers and the smooth resolution of unexpected situations arising from their transactions with us. However, in the event that, as our customers, you consider that an issue affects any of your legal rights arising from the transactions between us, you believe that this violation of your right is subject to the institutional framework of the respective regulations and you comply with the status conditions (the customer has the status of a consumer, i.e. is a natural person acting in a non-professional capacity), then you have the possibility to initiate the Alternative Dispute Resolution (ADR) procedure, as referred to in Directive 2013/11/EC, and incorporated in Greece with KYA ​​70330/2015, resorting to the Electronic Dispute Resolution Platform (EDP) as provided for in article 14 of Regulation 524/2013. The above does not in any way limit the rights that both you and we have to resort to the competent authorities for the better resolution of a matter.

User responsibility

Users agree and undertake not to use the online store with the trademark https://kallistihome.gr for:

1. send, post, e-mail or otherwise transmit any content that is illegal for any reason, causes unlawful offense and harm to the business or any third party or invades the confidentiality or privacy of any person's information

2. αποστολή, δημοσίευση, αποστολή με e-mail ή μετάδοση με άλλους τρόπους οποιουδήποτε περιεχομένου που προκαλεί προσβολή των χρηστών ηθών, κοινωνικών αξιών, της ανηλικότητας κ.λ.π

3. send, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements),

4. send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party;

5. send, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impair the operation of equipment any computer software or hardware;

6. intentional or unintentional violation of applicable laws or regulations,

7. harassing third parties in any way,

8. collect or store personal data about other users.

Επικοινωνήστε μαζί μας

Αν έχετε απορίες σχετικά με τους παρόντες όρους χρήσης ή/και την πολιτική απορρήτου παρακαλούμε επικοινωνήστε μαζί μας στο e-mail info@kallistihome.gr ή τηλεφωνικώς στο 2741084112.

Kallistihome.gr is the online store for the display and sale of products via the Internet of the Greek company "Kordosi Kalliopi Anastasia", located at Patron 73, Corinthos 201 00 in Greece (VAT number: 151311179). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the kallistihome.gr online store, located at https ://kallistihome.gr. The operation of the store is governed by the use of the applicable Code of Ethics.

Make sure that you agree with the following terms and conditions because any transaction you may have with us through the above website kallistihome.gr is governed by the following terms and your transaction with us implies acceptance of these terms.

BANK ACCOUNT NUMBERS

Caution! On the bank deposit slip you should write your full name on one of the following bank accounts:


  • National Bank of Greece:
     – ΙΒΑΝ: GR4401103790000037901030553

    BENEFICIARY: ΚΟΡΔΩΣΗ ΚΑΛΛΙΟΠΗ ΑΝΑΣΤΑΣΙΑ
    Τράπεζα: EUROBANK IBAN: GR2702601120000740201898893Τράπεζα: EUROBANK IBAN: GR2702601120000740201898893

  • Την αποστολή των προϊόντων έχει αναλάβει μέσω τριγωνικής αποστολής η εταιρεία ”Pakoworld” προωθώντας τα προϊόντα μας σε όλους τους προορισμούς της Ελλάδας.

The following terms and conditions will apply to the use of the online store with the trade name kallistihome.gr which is located at the online address https://kallistihome.gr. Every user who enters and uses the services of the online store is deemed to consent and unconditionally accept the terms below, as stated here, without any exception. If a user does not agree with these terms, then he must refrain from using the online store and from any transaction with it.

Terms of use

The company https://kallistihome.gr reserves the right to change or modify the terms and conditions of transactions of the online store, whenever this is deemed necessary and undertakes the obligation to inform users, through the websites of this online store.

The company reserves the right to freely modify or revise the terms and conditions of transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store can be drawn up in the Greek language.

The company is committed to the accuracy, truth and completeness of the information listed in the online store, both regarding the identity of the company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound for errors due to a detour during the registration of electronic data in the store.

Privacy

During the process of your order at kallistihome.gr you will be asked to provide your personal information (name, surname, address, phone, etc.). Your personal data is kept exclusively for the execution of your orders and to communicate with you and no one else has access to it except for authorized employees of kallistihome.gr.

Δέσμευση προστασίας προσωπικών δεδομένων
Όλα τα προσωπικά σας στοιχεία είναι πλήρως διασφαλισμένα και σε καμία περίπτωση δεν αποκαλύπτονται ή δημοσιεύονται με κανέναν τρόπο και για κανέναν λόγο με εξαίρεση όπου προβλέπεται από το Νόμο στις αρμόδιες και μόνο αρχές. Το kallistihome.gr δεσμεύεται να προστατεύει όλες τις προσωπικές πληροφορίες που λαμβάνονται από εσάς κατά την διάρκεια των επισκέψεων σας στον παρόντα ιστότοπο και συμμορφώνεται με το σύνολο της εφαρμοστέας εθνικής νομοθεσίας περί προστασίας των προσωπικών δεδομένων, που επί του παρόντος ισχύει.

Processing of Personal Data
The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). The customer's personal data may remain in our databases as long as the company deems it necessary & appropriate.

Types of Personal Data We Collect
Registration Data. That is, the information you submit to register for a Company Service, for example to create an account, post comments, receive a newsletter or enter a contest.
Data from social media. If you access or log in to a Company Service through a social media service or link a Company Service to a social media service.
Activity Data. When you access and interact with the Company Services, we may collect certain information about those visits.
Information from other sources. We may supplement the information we collect with information from other sources , such as public data, the available publicly share information about your online and offline activity from social media services and commercially available sources.

Συναίνεση πελάτη και δικαιώματα
Ο Πελάτης δίνει με την παρούσα τη συναίνεσή του για την αποθήκευση και επεξεργασία των προσωπικών του δεδομένων από την επιχείρηση kallistihome.gr για τους σκοπούς εκτέλεσης και απόδειξης των παραγγελιών του, την παροχή προσωποποιημένων υπηρεσιών και την εξαγωγή στατιστικών στοιχείων και την διαβίβασή του σε συνεργαζόμενες με την Κορδώση Καλλιόπη επιχείρηση με σκοπό την αποστολή σε αυτόν διαφημιστικού υλικού και εξατομικευμένων προσφορών.
Ο Πελάτης έχει δικαίωμα να έχει πρόσβαση σε κάθε στοιχείο που μας έχει δώσει και να προβάλλει οποτεδήποτε αντιρρήσεις για την επεξεργασία των δεδομένων που τον αφορούν. Για τυχόν άσκηση του δικαιώματος αντίρρησης για την επεξεργασία των δεδομένων μπορείτε να απευθύνεστε μέσω email και να ζητείται την διακοπή & παύση αυτής της διαδικασίας.

Personal Data Protection Authority
If you have any questions regarding the legislation on personal data or if you believe that your rights may be violated, you can contact the Personal Data Protection Authority, 1 Kifissias Ave., Athens 11523, tel. 2106475600 or at the online address www.dpa.gr.

Cookies Policy

Our website uses cookies. Below you can learn more about the cookies we use, the purpose they serve and how they are managed.

1. What are cookies
Cookies are small text files that are installed on your computer or electronic device, through the browser, when you visit our website. Cookies help us to collect information necessary to measure the effectiveness of our website, to improve and upgrade its content, to adapt it to the demand and needs of users as well as to measure the effectiveness of the presentation and display of our website site on third-party websites. None of the cookie files used on our website collects information that personally identifies you.
More information on cookies, how to manage and delete them, can be found at www.aboutcookies.org

2. Types of cookies
On our website, the following categories of cookies are used:

– Transient and Persistent
"Transient" cookies are stored on the computer or electronic device during your visit to our website and are deleted when you leave it. "Persistent" cookies remain on your computer or electronic device for a longer period of time until they are deleted by you.

– Third Party Cookies
We only allow Google Analytics to install the Cookies we use. In the event that through our website you enter third-party websites or connect to social networking agencies (twitter, facebook, youtube), you should be aware that these third-party websites or agencies may install cookies as soon as you click on the relevant link . These cookies are outside our control and are governed by the cookie policy of each third party that installs them. You should read their respective websites' policies to see exactly how you should manage them.

3. Table with the types of Cookies
In the following table we list the cookies we use on our website, the information each one collects, the purpose this information serves as well as the origin of each one:

Name Information / Purpose Duration Origin

tk_or Το tk_or είναι ένα cookie παραπομπής που ορίζεται από την προσθήκη JetPack σε ιστότοπους που χρησιμοποιούν WooCommerce, το οποίο αναλύει τη συμπεριφορά παραπομπής για το Jetpack. (Διάρκεια – 5 χρόνια)

tk_r3d JetPack installs this cookie to collect internal metrics about user activity and in turn improve the user experience. (Duration – 3 Days)

tk_lr Το tk_lr είναι ένα cookie παραπομπής που έχει οριστεί από την προσθήκη JetPack σε ιστότοπους που χρησιμοποιούν το WooCommerce, το οποίο αναλύει τη συμπεριφορά παραπομπής για το Jetpack. (Διάρκεια – 1 χρόνος)

shop_display Use for faster loading of the page & e-shop via Cache. (Duration – 1 visit)


4. How to manage and delete Cookies
The menus of most browsers provide options on how to manage Cookies. These options vary by browser. Depending on the options provided by the browser you use, you can allow the installation of Cookies, disable/delete existing ones or be notified each time you receive cookies. Instructions for managing and deleting Cookies are usually found within the “Help”, “Tools” or “Edit” menu of the browser. You can also find more detailed guidance at www.youronlinechoices.com/gr where it is explained in detail how to control and delete cookies in most browsers.

Please note that if you reject or disable cookies on our website, the functionality of the website may be partially lost. Also, disabling a cookie or class of cookies does not delete the cookie from the browser. Such a move should be done by you by changing the internal functions of the browser you use.

5. Changes to our use of cookies
Any changes to this Policy will be posted here immediately. At the same time there will be an indication on our home page that will highlight the change.

Limitation of Liability

Our aim is to inform the customer correctly about all products with technical data, descriptions, product images. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". However, cases of errors in prices and product characteristics cannot be excluded when entering data due to human error.

The kallistihome.gr online store cannot provide any guarantee for the availability of the products, but undertakes to promptly inform customers of non-availability. The company in the context of its transactions from the online store is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason.

Under no circumstances is the company liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.

Links to this website.

Within the websites of https://kallistihome.gr there may be links that refer to other websites either for your further information about products and companies or for advertising reasons. kallistihome.gr has no responsibility for the content of these websites, the sole responsibility lies with their owners and those who manage them. With the links in this space, you will leave the business website.

The linked websites are not under the control of the company and the company is not responsible for the contents of any linked website or any link contained in a linked website, or any changes or updates to such websites. The company is not responsible for network broadcasts or for any form of transmission received from any linked website. Kordosis Kalliopi Sole Proprietorship is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the company of the site.

Purchases - Orders

The ways to buy from our online store are either by phone, you inform us about the products you want to buy and your details, or through our online store, by filling in the form with your details. When you make your purchases online, you have the option of sending your order with a courier company.

You have 3 options as a payment method. If you want to deposit the amount to a bank account you can contact us after completing your order or note it in the comments of your order and we will contact you to inform you about the availability of the products so that you can proceed with the deposit , by credit card and debit card.

Products of large volume or weight cannot be sent by courier, in this case we contact you to inform you that the products you have chosen will be sent by a transport company which you should choose and inform us of their details.

In all regions of Greece, and for all the products we have, our company, due to the volume of shipments and the cooperation with major transport companies, offers you the best possible transport price for the delivery of your order. With this shipping method, you can pay the amount of your order by depositing into a bank account.

Order Cancellations

The user may, using any means of communication, cancel an order placed by any means of communication, so that it is not executed, provided that it has not already been executed.

Withdrawal and Product Returns

You have the right to return the products you purchase if you notify us within 14 days of the date of receipt. In this case, you bear the cost of return and the costs incurred by the company https://kallistihome.gr for sending the product. Returns are accepted only if the products you wish to return are in the same condition in which you received them, i.e. without their packaging being unsealed or tampered with, together with the documents, the proof of retail sale. If the products are returned, your refund will be completed within thirty days from the date we receive the products.

Guarantees

The guarantees of the products are those of the official representatives of Greece and the service of these is carried out at the central service centers of the companies or at the authorized service centers throughout Greece. The period for which the guarantee is valid from the date of purchase is indicated in the product details. Necessary conditions for the approval of the warranty application are the receipt - date of purchase, correct use of the product, compliance with the instructions for use, maintenance and cleaning of the product. A product's warranty only covers the cost of spare parts (those mentioned in the product's instructions for use) and labor and in no case shipping costs.

Dispute Resolution

Kallistihome.gr gives special importance to serving the needs of customers and the smooth resolution of unexpected situations arising from their transactions with us. However, in the event that, as our customers, you consider that an issue affects any of your legal rights arising from the transactions between us, you believe that this violation of your right is subject to the institutional framework of the respective regulations and you comply with the status conditions (the customer has the status of a consumer, i.e. is a natural person acting in a non-professional capacity), then you have the possibility to initiate the Alternative Dispute Resolution (ADR) procedure, as referred to in Directive 2013/11/EC, and incorporated in Greece with KYA ​​70330/2015, resorting to the Electronic Dispute Resolution Platform (EDP) as provided for in article 14 of Regulation 524/2013. The above does not in any way limit the rights that both you and we have to resort to the competent authorities for the better resolution of a matter.

User responsibility

Users agree and undertake not to use the online store with the trademark https://kallistihome.gr for:

1. send, post, e-mail or otherwise transmit any content that is illegal for any reason, causes unlawful offense and harm to the business or any third party or invades the confidentiality or privacy of any person's information

2. αποστολή, δημοσίευση, αποστολή με e-mail ή μετάδοση με άλλους τρόπους οποιουδήποτε περιεχομένου που προκαλεί προσβολή των χρηστών ηθών, κοινωνικών αξιών, της ανηλικότητας κ.λ.π

3. send, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements),

4. send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party;

5. send, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impair the operation of equipment any computer software or hardware;

6. intentional or unintentional violation of applicable laws or regulations,

7. harassing third parties in any way,

8. collect or store personal data about other users.

Επικοινωνήστε μαζί μας

Αν έχετε απορίες σχετικά με τους παρόντες όρους χρήσης ή/και την πολιτική απορρήτου παρακαλούμε επικοινωνήστε μαζί μας στο e-mail info@kallistihome.gr ή τηλεφωνικώς στο 2741084112.

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